VTB’s Mission, Vision and StrategyVTB’s Mission, Vision and Strategy
We help people make their plans a reality by creating the best financial solutions.
We are a team of professionals, working for the benefit of our clients and the country as a whole.
Universal financial group that is developing both dynamically and sustainably, one that is focused on being the first-choice financial partner for its customers and which provides the most convenient and cutting-edge solutions to their needs.
- Universal financial group
- Financial partner of first choice
- More than a bank
- An agile bank
- Convenient, cutting-edge solutions
- IMPROVING CUSTOMER
FOCUS - Digitalising the business
- DEVELOPING IN THE DIGITAL
ECONOMY - CREATING A CUTTING-EDGE
OPERATING PLATFORM - CREATING A HIGH-PERFORMANCE
OPERATING CULTURE
- Financing social and environmental projects
- Development of ESG funds
- Providing financial products that promote green lifestyles
- Engaging customers in an ESG-oriented product line
- Customer stimulation to improve their sustainability performance
- Deductions from credit and debit cards for environmental and social projects
- Accessibility of digital services for entrepreneurs
- Support in the development of superservices for public services
- Accessibility and security of digital technologies for the Bank's customers
- Reducing our own ecological footprint
- Improving the structure and reducing energy consumption, switching to paperless document flow
We help people make their plans a reality by creating the best financial solutions.
We are a team of professionals, working for the benefit of our clients and the country as a whole.
Universal financial group that is developing both dynamically and sustainably, one that is focused on being the first-choice financial partner for its customers and which provides the most convenient and cutting-edge solutions to their needs.
- Universal financial group
- Financial partner of first choice
- More than a bank
- An agile bank
- Convenient, cutting-edge solutions
- IMPROVING CUSTOMER FOCUS
- Digitalising the business
- DEVELOPING IN THE DIGITAL ECONOMY
- CREATING A CUTTING-EDGE OPERATING PLATFORM
- CREATING A HIGH-PERFORMANCE OPERATING CULTURE
Directions for a new Sustainability Strategy
- Financing social and environmental projects
- Development of ESG funds
- Providing financial products that promote green lifestyles
- Engaging customers in an ESG-oriented product line
- Customer stimulation to improve their sustainability performance
- Deductions from credit and debit cards for environmental and social projects
- Accessibility of digital services for entrepreneurs
- Support in the development of superservices for public services
- Accessibility and security of digital technologies for the Bank's customers
- Reducing our own ecological footprint
- Improving the structure and reducing energy consumption, switching to paperless document flow