Improving Inherent Environmental Performance Improving Inherent Environmental Performance
Reducing our own environmental footprint is a part of the VTB Group’s Development Strategy. A high degree of digitalisation and the use of innovative tech solutions across business processes call for transition to paperless internal and external workflows and to more efficient use of resources.
VTB Group companies follow green office principles, which are primarily aimed at improving energy efficiency, upgrading and optimising the number of real estate units in use and training employees in the prudent use of resources. In order to reduce its environmental impact, VTB strictly controls the use of paper, electricity and fuel and implements a range of waste management measures.
Directions for reducing VTB Bank’s environmental footprint
New format green offices
An important line of VTB’s environment-related activity is increasing the efficiency of real estate use. In order to create unified centres of operation, the Bank strives for optimal distribution of infrastructure assets by reducing office space and minimising duplicated employee functions, thus reducing consumption of resources and environmental footprint.
The new format offices implemented Smart Office automatic parameter control technology for more efficient use of resources and a higher level of environmental friendliness. They allow to optimize the temperature, humidity, light and CO2 concentration in the room. This creates an even more comfortable environment for both employees and customers. Digital filing and signing of documents can significantly reduce the use of paper.
In 2021, all VTB's new branches will be switched to this format, their number will increase to 135.
Green recycling of electronic waste
In the course of VTB's digital transformation, we are carrying out a large-scale upgrade of our office infrastructure and data centres. As part of this process, we are decommissioning a large amount of obsolete equipment.
In 2020, VTB, in partnership with Corporation ECOPOLIS JSC, launched the largest project for the environmental recycling of end-of-life electronic waste and equipment Servers, uninterruptible power supplies, racks, storage systems and workstations have already been handed over for recycling; VTB plans to hand over ATMs, POS-terminals, office and household appliances.
Recycling electronic waste and equipment will yield copper, aluminum, zinc alloys and brass, printed circuit boards, ferrous metals and plastics. Up to 95% of materials and recycled appliances become secondary raw materials.
Paperless document flow
In 2020, the Bank continued implementing the Paperless Document Flow initiative. The goal of the initiative is to significantly reduce paper consumption and cut costs by following an end-to-end approach to document management and storage.
At the end of 2019, VTB launched digital document signing technology and in March 2020 replicated the service across its entire branch network. During customer service, an employee executes a service and generates an electronic document, while the user confirms the transaction and signs all documents with an electronic signature in VTB's mobile app. All signed contracts are stored electronically and are available to the customer in a special
At the end of 2020, the digital document signing service became available for 24 types of transactions, which is more than 50% of all network transactions. As a result, customers executed 4 million contracts in digital paperless format, saving more than 20 million sheets of paper weighing 100 tons and saving about 2 thousand trees.